Shipping & Returns
We offer free domestic shipping! For international shipping, please contact us for a quote.
Our collection is also available to view in Albany, New York by appointment. Want to try out one of our rugs in your space? Clients in Upstate, New York may contact Joanna to schedule a home consultation.
If for some reason you are not satisfied with your purchase, we are happy to accept returns.
The buyer must notify us of their intent to return within 3 days of delivery and ship the order back within 5 days of delivery. Return shipping costs are the responsibility of the buyer. The item must be returned in its original condition and a full refund will be issued minus our cost of shipping to you.
Note on Condition
We strive to represent the character of each rug and believe the age of antique and vintage rugs adds to their distinctive beauty and the stories behind them. As such, each rug has some form of wear commensurate with their age (low pile, some fading).
Each rug in our collection is carefully evaluated. If there are any issues beyond natural wear, or if the rug is professionally mended, it will be noted in the rug's item description.